On the 13th of March, I booked a car from Dol de Bretagne to Mount St Michel twice, but no car was found, so I canceled the trip twice. Then I saw on my credit card statement that I had been charged twice. Even though they say they didn't charge anything and that it will be refunded due to bank poli...
I called an Uber to arrive 15 minutes early before my bus departure time. I waited at the door for 20 minutes for the driver who was supposed to arrive within 10 minutes. Despite trying to call them multiple times, the driver didn't answer my calls or provide any response. I had to cancel and call a...
I've been using Uber for years, but their recent "Balloon Campaign" has really let me down. They don't care about corporate ethics at all in this sneaky campaign. They just cancel rides without thinking about how much money it costs passengers. I recently got caught up in this scam, thinking I was i...
How can someone blatantly miscalculate my earnings? Are the Uber employees reviewing my account turning a blind eye? Our initial route took us from Akçaburgaz to Arnavutköy, where we waited for half an hour, loaded luggage, and then proceeded to Şişli Hilton, covering nearly 80 kilometers. Yet, the ...
I've been using Uber for a while, and after each ride, I consistently encounter issues. Uber sends me a promo code, making me think I have a discount available, but even when my conditions meet the requirements (like the "mcsilvercard30" discount), the promotion isn't applied. I assume they will eve...
I frequently use Uber, and my credit card is linked. This morning, I realized that every day, exactly at 6 am or sometimes at 2 a.m., some money has been withdrawn from my bank account by Uber without me being informed. The point is, there is no email address or phone number I can contact. So, who w...
I, Mubınakhon Khusa*****, reached out to Uber for a ride using my friend Garry Pal***'s phone. We needed a ride for a distance of 4.5 km from Adahan Decamondo Hotel in Şişli District, Istanbul, to Cerrahpaşa Fatih, Istanbul, Turkey. To my dismay, the driver named Hakan, operating a Ford Tourneo Cust...
Hello, good days, in June, I called a taxi from uber, but although the distance of the taxi was short, it took quite a long time because it was going out of the route and probably had a passenger, he probably said he was coming, he was still not coming, we had to take another taxi because there was ...
The driver answered my call through the app and then sent me a message to say that he would take me to my destination if I paid an extra fee. I refused to go along with this plan. After that, the driver replied to me in a rude way and kept the call going for a long time without ending it. As proof, ...
Although I made a contactless payment from the pos device during my journey, a separate payment was received through the system. I wrote every day since 10.04.23 and they said that they made a refund to the bank. Uber does not share the return reference code with me even though I persistently asked,...
I called an Uber taxi using the app on April 1st, 2023 at 4:18 PM and paid with my card. However, when I got out of the taxi, the driver demanded payment once more. When I checked my online banking, I realized that I had been charged twice, and I am very disappointed with Uber's poor service. As a c...
Hello, I took an Uber from Berlin airport on March 27, 2013, for 63 euros, but it does not appear in my previous trips, and I have not received an invoice. I need an invoice to be submitted to the company. When we arrived at the hotel, the driver mentioned that the amount had not appeared on his pho...
My name is Nurullah DO**, and I am a taxi driver in Istanbul, Turkey. I am 28 years old. I started my own taxi business at the beginning of 2022. Before that, I had only used the Uber app as a customer. In April or May of 2022, officials on WhatsApp helped me set up my Uber account. I didn't know it...
My user account was terminated without any explanation. Even though I could have rented a car through the app, I did not. I have inquired about this matter numerous times through the support center's email, but they have not provided any explanation as to why? They claim that there is nothing that c...
I paid 80 TL in cash at the end of my Uber taxi ride because I knew there was no balance on my card. When I wanted to call a car again two days later, I saw that 80 TL was to be charged to my card. I thought it was an error, but it was in vain. "Wow sir, there was a similar problem on August 18, so ...
Hello, Even though I am currently located in Istanbul, on December 12, 2022, an unauthorized transaction in the amount of $9.99 was made using my credit card. This transaction took place in a different country. They carried out this action without obtaining either my knowledge or my permission. I am...
Even though I paid the driver in cash, the Uber system took my money three times. I ordered an Uber to take me to Hamad International Airport at 11:18 a.m., but the driver showed up in a Kia. took 35 Qatari rials in cash for a ride and didn't report it; I didn't investigate because I don't have acce...
My wife used the app called Uber (I mean the honest and the workers apart) where the scammers were wandering and she had me registered to pay with my Supplemental card, she gave the fee in cash, the money was withdrawn again, we wrote a complaint to Uber and got the refund, but as if that wasn't eno...
The promotional (discount) code for Uber that the company sends out via email and states will be valid until November 27th does not work within the app. When I complain about it, they tell me that I need to enter it prior to the trip, despite the fact that I have already done so. When I tried anothe...
