Tipobet Withdrawal Trap

I purchased FreeSpin from Tipobet using a promotional code. After meeting the requirements with great difficulty, I fulfilled the deposit condition, which was the last one, even though it was my last bit of money. When I attempted to withdraw, I encountered an obstacle. Despite being a member for over a year and making numerous investments, this was going to be my first withdrawal. However, despite winning, I couldn't withdraw again. The issue is that the first withdrawal on their website must be via money transfer, requiring me to add my bank account and receive an SMS on my phone to confirm. I explained that I couldn't access my phone due to an unpaid bill, but they insisted I update my GSM with another number. I live alone and can't borrow someone else's phone. Now, I can't even withdraw the last ₺200 I deposited. They refused, claiming it was my fault. They took my last money and won't return even the deposit, let alone my hard-earned winnings. I demand prompt resolution from the authorities. There must be a solution beyond SMS verification.