Puma

On March 28, 2023, I purchased a pair of Puma shoes. Within a year, the leather started cracking and eventually tearing. Despite not wearing the shoes frequently, they became unwearable. I reported this issue to Puma, but received no response for two months. After numerous calls, I finally received ...

Just three months back, I bought a pair of Puma M.E.L.O. 02 white shoes for ₺4130, and now the inner linings are peeling and falling apart. My brand-new shoes have developed some red discoloration in certain spots, going from the inside to the outside. There are some pretty obvious red patches on th...

I bought a pair of Puma Smash Perf Puma Black-Asphalt shoes, but they quickly deformed. On January 8, 2024, I registered a complaint via email with photos of the product. After receiving no response, I emailed [email protected] again on February 6, 2024, and called at least 10 times, but I couldn't g...

I bought a pair of Puma shoes in October, and by December, they had been tampered with from a different location. After having it inspected, I was told that there were no manufacturing defects, but I could get it repaired at no cost. In February, the product was reopened from a different location, a...

I purchased a pair of Puma sneakers from the Deichmann store in İstinyePark, İzmir. Despite rarely using them and never wearing them in rainy weather, the soles of the shoes developed noticeable splits between the sole and the leather. When I contacted the store, they instructed me to bring them in ...

We purchased two pairs of snow boots from Puma as a family seven years ago. Since we only wear them in the snow, they see at most two or three uses a year, and in the last three years, they've been untouched. However, this year, upon wearing the boots, we noticed that the soles leave black marks wit...

bought these shoes from the Puma website on January 2nd, 2023, haven't really worn them much, but I noticed some tears in the inner heel parts.  wanted to get a warranty inspection done, but they told me that I could only make a claim by uploading pictures. I filled out the warranty form twice, but...

I believe things got a little bit out of hand with my recent Puma order, that is P1000627263, the status shows 'delivered,' however I have not received the item. well, it's not my job to figure it out, but there has been an error on the part of the delivery personnel, as they did not leave the packa...

I recently bought a product from the Puma store, and even though it had a manufacturing defect, they claimed it was user error and refused the return. I'm disappointed with their customer service and won't be buying Puma shoes again. It seems like Puma produces low-quality and not very durable shoes...

I was shocked when my brand-new Puma shoes suddenly fell apart. I bought them only a month ago...like how many times could have I worn them? Even more frustrating is the fact that the company has not been willing to help with the problem. When I tried to get in touch with Puma's customer service to ...

I stopped by the Deposite outlet store on October 27 between 3:00 and 6:00 PM. I grabbed three items and proceeded to the cash register. However, the cashier dropped a bombshell, stating that they couldn't sell one item because it wasn't in stock. I requested to speak with the manager, and guess wha...

I bought a pair of Puma shoes from the FLO store at Tokat Novada Mall about two and a half months ago. They cost me 1600TL. The shoes are leaking water now. When I gave them back, they said it wasn't their fault. Why would a shoe that's only 2.5 months old suddenly start allowing water to seep in fr...

I got myself a pair of Puma sneakers from Deichmann about three months back. I would switch between them, wearing each pair for 2 to 3 days every week. At first, I was really happy with the shoes - everything seemed fine at the beginning. But as time went on, the back of the shoes started to cave in...

I bought Puma shoes from Yali Spor, selecting the correct size for my feet. Regardless, these shoes have destroyed my feet, leaving them covered in blisters. The store will not allow an exchange, which frustrates me. Do you have any explanations for these shoes, which are not only uncomfortable but ...

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I bought shoes from the Puma Store on June 25, 2023. After wearing them just twice, one of them started deforming from the side. I initiated the return process on July 5, 2023. They assured me that they would contact me once the process was completed. However, I received no calls from Puma. When I v...

On July 3rd, I delivered my shoes to the In Street store for inspection. I received the results a month later, after wearing them only 5 times during that time period. They claimed at one point that there was no manufacturing flaw. I resent them, but this time I never received a call or email with a...

Hello, I purchased a pair of Puma shoes online, and they developed cracks in less than six months. What can I do? I urgently await a response and assistance. I've been a Puma customer for a long time, always choosing their products for their quality and style. This recent experience, on the other ha...

I bought a size 41 pair of Puma RS X shoes. I already own a different color variant of the same item. However, the most recent pair I purchased is uncomfortably tight and hasn't loosened up. I informed the staff at Bursa Korupark Shopping Mall about the problem, and they advised me to submit an onli...

I ordered Puma shoes from Koray Spor, but my experience was disappointing. They developed openings after only one month of use. I returned the shoes to the company for inspection because I was concerned about their quality. Despite the passage of 45 days and multiple attempts to contact them via Wha...