Decathlon

30100
(20 reviews)
Write a Complaint
Complaints
56 Complaints (Over the past year)
Decathlon
30100
(20 reviews)
Write a Complaint

Decathlon Unfulfilled Order and Poor Customer Service

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Çetin
March 21, 12:49 am
35

Decathlon Fishing Rod Tip Breaks Easily

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Özen
February 27, 10:20 pm
13
Decathlon Fishing Rod Tip Breaks Easily
5
Resolved

Decathlon Stainless Steel Thermos Leaks

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İmren
January 10, 6:16 pm
17
Decathlon Stainless Steel Thermos Leaks
Decathlon Stainless Steel Thermos Leaks
Decathlon Stainless Steel Thermos Leaks

Decathlon Shoe Edge Wear in Just One Month

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Diyar
December 17, 2023 8:29 pm
9
Decathlon Shoe Edge Wear in Just One Month
Decathlon Shoe Edge Wear in Just One Month
3

Decathlon Order Cancel Cost Me the Discount Coupon

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Semih
December 12, 2023 3:33 pm
12

Decathlon Offers No Solutions or Info Regarding The Shoes I Returned

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Ebru
December 05, 2023 6:27 pm
14

Decathlon Delivery Delay Can't Be Rationalized, It's Not Grand Company Behaviour

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Mustafa
December 05, 2023 2:30 pm
15

Decathlon Won't Replace the Air Basic 140 cm Inflatable Mattress

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Berçin
December 05, 2023 12:13 pm
21

Decathlon Order Came in the Wrong Size, Discrepancy Must Be Fixed

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Halil
December 01, 2023 2:31 pm
20
1

Decathlon Ultim Comfort Inflatable Mattress Is Losing Error

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Kübra
November 27, 2023 1:56 pm
18
Decathlon Ultim Comfort Inflatable Mattress Is Losing Error
Decathlon Ultim Comfort Inflatable Mattress Is Losing Error
Decathlon Ultim Comfort Inflatable Mattress Is Losing Error
+2
4
Resolved
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Zeki
November 22, 2023 9:26 am
11
Zeki Removed the Complaint from Publication

Order Pickup Delayed at Decathlon Kentpark Due to Store Mix-Up

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Erhan
November 12, 2023 9:02 pm
34
1

Unreliable Service, Decathlon Kids' Snow Boot Exchange Request Delay

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Kamil
November 07, 2023 10:50 am
35
1

Decathlon's System Failure: Double Payments and Poor Service

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Nico
November 02, 2023 12:33 pm
47
Decathlon's System Failure: Double Payments and Poor Service
Decathlon's System Failure: Double Payments and Poor Service
1

Decathlon Turkey Did Not Publish My Negative Review

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Orhan
October 31, 2023 5:56 pm
28
Decathlon Turkey Did Not Publish My Negative Review
5
Resolved
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Hasan
October 27, 2023 3:12 pm
32

"thanks"

Hasan Removed the Complaint from Publication
1

Decathlon's Defective Boots and Broken Promises

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Figen
October 22, 2023 5:17 pm
46
1

Decathlon's Abrupt Order Cancellation

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Tayfun
October 21, 2023 11:01 am
33
1

Decathlon Not Publish Negative Comment

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Muhammed
October 21, 2023 12:07 am
34
Decathlon Not Publish Negative Comment

Unacceptable Delivery Service From Decathlon

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Ömer
October 12, 2023 11:32 am
39
Unacceptable Delivery Service From Decathlon
Unacceptable Delivery Service From Decathlon
Unacceptable Delivery Service From Decathlon
119 Complaints in Total

Brand Profile

Decathlon The brand has not created a profile so far.
Decathlon is not responding to complaints via Xolvie and not communicating with its customers on this platform yet, as it has not created a brand profile yet. Every company can create a brand profile on Xolvie.

Frequently Asked Questions (FAQ)

How do I handle online Decathlon order issues?
If you have any issues with your online order, such as missing products, broken items, or incorrect items, you may contact Decathlon's customer service team by phone or email. To guarantee prompt support, ensure you have your order number and any other relevant information on hand.
Can I exchange an item I purchased from Decathlon?
Yes, Decathlon offers an exchange policy for online and in-store purchases. Within 90 days of purchase, you may exchange your item for a different size, color, or product. Bring your original receipt or order confirmation email to a Decathlon store and the item in its original condition and packing. You may replace an item purchased online on Decathlon's website or call the company's customer care department. Some exceptions include safety products, clearance items, and gift cards.
Is it possible to get a refund from Decathlon?
If you are unhappy with your purchase from Decathlon, you have 90 days to seek a refund. Visit a Decathlon store with your original receipt or order confirmation email and the item in its original condition and packaging to get a refund. You may also begin a refund request via Decathlon's website or by contacting their customer care department.
What should I do if my Decathlon order fails?
You may contact the customer support staff at Decathlon for assistance if you have any delivery concerns with your order, such as a delayed delivery, missing products, or damaged things. You may also check the status of your purchase and determine when it will likely be delivered by tracking it online and receiving the latest updates.
How can I get support from Decathlon?
You can write to Decathlon by filling out the message form on Decathlon.com. Also, Decathlon has local customer support numbers specific to each country it provides service.

About Decathlon

Decathlon is a worldwide sporting goods shop that caters to a wide variety of sports and recreational pursuits. Since beginning in France in 1976, the firm has grown to serve customers in more than 70 countries. Decathlon caters to athletes and outdoors people of all skill levels, from novices to elites. Products are available for a variety of sports and outdoor pursuits, such as jogging, cycling, swimming, and even camping. The company is committed to creating environmentally friendly and economically viable goods. Workshops, training programs, and professional advice are just some of the services that Decathlon provides in addition to selling items. In addition, they have a forum where clients may talk to others who share their interests.