Since we started using the Arçelik 9100 M Washing Machine, we have been facing a recurring problem of our clothes coming out excessively dusty after each wash. This issue continues to persist despite all of our diligent efforts. We are particularly concerned about the gradual loss of color, which is...
I am utterly dissatisfied with the service I received from the Arçelik authorized service. Despite the high cost, I chose the authorized service, but: 1. They showed up unannounced despite the appointment system. 2. They replaced my products unprofessionally, possibly damaging them to the point of b...
Hello, everyone. On Friday, March 29, based on evaluations, I bought the Arçelik TM 6046 CS Black Toaster. I spent approximately ₺4000. The primary reason for purchasing this machine was its 2400 Watt output. Yesterday morning, I attempted to cook toast. They claimed it could toast six slices at onc...
I am not at all satisfied with the new Arçelik dishwasher I bought. The dishes are not drying. I carefully unload the dishes with a towel in my hand. If I have the right to return the product if we are not satisfied with it, I would like to return it immediately. The material used on the metal parts...
I purchased an Arçelik refrigerator approximately 6-7 years ago. A couple of weeks ago, the upper section of the refrigerator ceased to cool. I contacted customer service, and they informed me that there was uncertainty regarding the effectiveness of the gas refill. It seems that the model is quite ...
I bought all of the household appliances, air conditioners, and kitchen gadgets for six residences from Baypa Ltd., the Arçelik dealership in Girne Alsancak, Cyprus, with close family members. When the appliances arrived, two refrigerators with model number 570431 were removed from their boxes and w...
I had a problem with Arçelik regarding the extension of my warranty. Today, the installation team inquired about extending the warranty of the products to 7 years. Deciding to tackle it head-on, my partner and I invested in the extension service for ₺2000, with the goal of finishing it within 7 year...
I went to the Arçelik Ayvalık store to buy a Solo oven. The sales representative was courteous and accommodating, and my concern does not pertain to him. However, when we got to the payment stage for the oven, the store manager stepped in. Instead of providing installment options at the cash price, ...
I bought the Arçelik Electric Vacuum Cleaner on March 18, 2024. Today is the 23rd, and in just five days, we've made the decision to give it a shot and evaluate its functionality and our level of satisfaction. However, after giving it a try, we were disappointed with the results. Upon opening it, we...
My Arçelik refrigerator went down, so I contacted for help. The technician reported a gas leak caused by a manufacturing flaw. I was instructed that I may select a compensated replacement and pay up to ₺15,000 for a similar new model refrigerator. They also stated that they would have to break the g...
Last Saturday, February 24th, I bought an Arçelik 8916151100 FK-6310 filter coffee maker from Marmara Forum Mall. But, after only a week of using it, I noticed that the cable began to get hot when I plugged it into the outlet. I'm curious about who would be held accountable for any potential consequ...
I bought the Arçelik 9485 FI model dishwasher and paid a decent amount for it. I had faith in the brand, but there's way too much rusting in the bottom basket, and now it's even spreading to the top basket. The lower basket is about to fall apart because of rust. Wow, I've never seen anything like t...
Thank you for taking the time to read my complaint regarding my broken Arçelik TV; nonetheless, I am still unhappy with the way it was handled. We initially saw green and white lines on the TV screen when we turned it on. Changing channels, though, brought the image back to normal. We brought the T...
I bought an Arçelik TV for ₺1700. The TV's panel is guaranteed for the same period as the warranty. However, just after the warranty expired, the LEDs burned out and the panel needed to be replaced. I was asked to pay ₺3000 for the repair. I am very disappointed with this, as I believe that the TV ...
Hello, nice day. I bought a 9 kg capacity drier from Arçelik. The machine is one year old, and it failed to dry on the first use, so I contacted customer care. When the service technician arrived, they explained that the resistor had burned out and that while this could happen in some devices, it wa...
We were impressed by the Arçelik 6167 Grion dishwasher, particularly for its cutting-edge technology features. However, just one week after getting it, we encountered a major issue. While there were no problems during the initial use, on the second run, about an hour before the cycle was supposed to...
I sent my Arçelik Buharika 7800 device for service, only to discover that the hose was broken and no new parts were available. I used to prefer Arçelik since they always stood by their products. Now that my formerly trouble-free machine is worthless, I intend to file a consumer complaint across all ...
Five months back, I purchased a washing machine from Arçelik. After only a few months of using it, it began to sound like a construction machine. Jumping ahead to the present, we turned on the machine at 2 AM, went to sleep, and found it still running at 8 AM, making noise and not using detergent fr...
I purchased an Arçelik air conditioner. Following the purchase, I contacted Arçelik customer service for the free installation service and provided details of my product. Assured of free installation by the customer service representative, I scheduled an appointment with the Arçelik service in the I...
My Arçelik 18 BTU air conditioner started a fire, making my home unlivable because of a small fire. I bought the unit in November 2023. After examining the situation, the fire department concluded that the air conditioner was the cause of the fire. Arçelik sent a technician to inspect the situation,...
