In the Algida with Kazan app, I currently have 29,103 points, and since the summer of 2023, I haven't been able to redeem these points for Algida products. I received a message informing me that my points would be deleted on March 15, 2024. However, despite reaching out through various communication...
I've been having trouble with Algida's Kazan app, where I can't seem to redeem the points I've earned. The designated pickup locations are making various excuses and failing to deliver the promised products. After contacting customer service, I was redirected to a sales representative who simply gav...
Hello, I've been trying to redeem the points I've earned from the Algida Win app for ice cream almost every day for about a week now. However, every time I go to the store to get my ice cream, I come back empty-handed, and they mock me. They claim we may have uninstalled the app or inquired as to wh...
On August 25, 2023, while enjoying Carte Dor's Barista ice cream, I encountered a hard object in my spoon that was partially embedded in the ice cream. I removed it and was stunned to find a rusty small chain link. I couldn't believe my eyes – a renowned worldwide brand like Algida, known for its tr...
looks like Algida, this brand that's all big in Turkey, seems to have totally forgotten about making their customers happy, this company is totally ignoring what their customers want and need, even though they're everywhere. I've run into this problem with the company's app, you know, the one that'...
I recently bought an Algida Delî Gül ice cream, complete with a historical backstory, but to my dismay, the cone was stale. Despite reaching out on Instagram, my attempts for resolution remain unanswered. I was assured by their team that they would get back to me, but I'm still waiting. It's dishear...
they've got this cool promotion where you enter the code from their products, and you get a chance to win free ice cream at Migros. Sounds awesome, right?when I got a free one, I've been to four different Migros stores, and I couldn't find the Algida Conboo ice cream anywhere! how am I supposed to ...
I'm furious about the ice cream I got because it's two years past its expiration date! Not only does this affect me, but I'm also getting complaints from my customers. I got ice cream today that had a shelf life of 4 months left. What kind of an operation is this? You're selling stale ice cream, and...
Even though it wasn't opened and didn't go bad until 2025, I was disappointed to find that the Algida Maras-style double-roasted pistachio ice cream had a strange taste that reminded me of a bitter chemical. Even though the ice cream would have gone bad in 2025, this happened. My family and I have b...
The ice creams I bought had a "Win with Algida" prompt on the package, but then couldn't find any codes on the sticks or packaging like it said there would be? Why would a firm do this? I was so excited to have these frozen treats, but then I realized that I couldn't participate in the promotion. If...
Although I have called customer services 3 times for my points and ice cream gifts in the Win with Algida application, there is no market store and no one who can help me to get my points and gift ice cream in the region. Supposedly, they will get back to me within 1 week and direct me to the person...
Algida's Kazan application, where I signed up to obtain daily 1 GB of internet data. Despite three long days passing since my request, the promised data has not been allocated to my mobile line. Algida's social media channels have ignored my concerns and provided no information, leaving me feeling h...
Unfortunately, the Algida Twister ice cream I bought recently went bad after I opened the container. I had no choice but to throw away the ice cream because it had crystallized and become misshapen, and the flavor was terrible. I tried calling the company's customer service department, but no one an...
I was eating my favorite Algida ice cream when I noticed something strange. As I pulled harder, I realized it was a hair that had gotten into the ice cream while it was being made. At first, I thought it might have been my hair, so I blamed myself. But as the hair grew longer, it became clear that t...
On November 25, 2022, I made a purchase of ice cream. Despite the fact that the product's expiration date had not yet passed, the box was only half full and smelled putrid. After dinner, I felt sick to my stomach because of it. Forgive me for saying this. I took my complaint to customer service on s...
After finishing my ice cream, I looked at the stick and saw that it was covered in specks of dark chocolate. At first, I had thought it was just an artistic design, but upon further inspection, I had to wonder if these black spots could be indicative of microbial contamination. I immediately started...
Our Migros online market order included Algida ice cream which was delivered in a cold bag and we were all so excited about the ice cream. But alas, our excitement quickly faded away when we opened up the package and saw what we were confronted with: not a creamy, delicious treat, but solid blocks o...
We've been waiting for days and days, a veritable eternity it seems, only to find out that the gifts we were promised are no longer being renewed. To add insult to injury, the bonus stock that was to be replenished is quickly running out. It's almost as if our waiting is futile and akin to being a v...
There was an insect living inside of the Algida Maras ice cream!! How disgusting that is!! I was absolutely horrified when I opened the container and saw this creepy crawly creature nestled among the delicious treats. And to make matters worse, upon looking up the issue on Reddit, I found out that o...
It's a real shame that Algida Turkey has lost control over the local shops. It's not just a matter of free promotional products; they are taking advantage of the situation and it could lead to violence at any moment. It's not fair for customers like me who have gone out of their way to support their...