Wise

20100
(5 reviews)
Write a Complaint
Complaints
22 Complaints (Over the past year)
Wise
20100
(5 reviews)
Write a Complaint

Wise Scams With Hidden Costs And Extra Charges

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Gökhan
January 18, 3:18 pm
31
1

Wise Withheld My Funds

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Ceyda
December 17, 2023 9:48 am
52

Wise is Not Sending My Refund After A Cancelled Transfer

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Y.C
October 18, 2023 7:20 pm
21

Wise Suspended My Account Without Cause

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Kaan
September 11, 2023 10:46 pm
23
Wise Suspended My Account Without Cause

For 35 Days, Wise Held My Money!

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Yasemin
September 05, 2023 9:31 pm
731

Wise Account Closure Issue

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Derviş
August 14, 2023 9:56 pm
511
1

Wise Disabled My Account......

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İsmail
July 20, 2023 3:09 am
29

Wise Account Closure and Unresolved Funds

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Talha
July 17, 2023 6:32 pm
1,017
1

My Months Are Gone, Wise Transactions Are Slow

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Burak
July 08, 2023 1:18 pm
1,028

My Wise Account Was Closed, My Money Was Confiscated

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İmran
June 26, 2023 2:14 pm
1,160

Wise Account Closed and Money Held Hostage

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Fatih
June 07, 2023 9:45 pm
1,585

Wise Account Blocked, Frozen Funds Trapped Inside

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Yasin
May 30, 2023 5:44 pm
1,455

Wise Deactivated My Account For No Reason, I Can't Reach My Account

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Ebubekir
May 27, 2023 10:36 pm
1,476
Wise Deactivated My Account For No Reason, I Can't Reach My Account

Wise Money Transfer Delays and Account Closure

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Master
May 19, 2023 4:12 am
1,196

10.000 USD Missing in My Wise Account

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Ali
May 17, 2023 8:03 pm
1,196
1
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Çağlar
May 06, 2023 9:29 pm
1,201
Çağlar Removed the Complaint from Publication

Wise Is Holding My Money, Does Not Refund It To The Sender Account

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Ceren
May 04, 2023 3:34 pm
1,251
Wise Is Holding My Money, Does Not Refund It To The Sender Account
5
Resolved
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Mahmut
April 29, 2023 11:27 pm
6

"Thanks"

Mahmut Removed the Complaint from Publication

Wise Transfer Stopped Supporting TL Transactions

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İbrahim
April 29, 2023 6:03 am
1,187

As I Was Waiting For My Money, Wise Limited Transfer Process

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Umut
April 28, 2023 1:13 pm
1,175
55 Complaints in Total

Brand Profile

Wise The brand has not created a profile so far.
Wise is not responding to complaints via Xolvie and not communicating with its customers on this platform yet, as it has not created a brand profile yet. Every company can create a brand profile on Xolvie.

Frequently Asked Questions (FAQ)

How can I deactivate my Wise account?
  • To close your Wise account, log in and navigate to the "Settings" area of your account. You may then pick "Close account" and follow the steps to finish the procedure. Remember that you must remove any remaining balance from your account before closing it.
How do I activate my Wise account?
  • After creating an account, you only need to follow the on-screen instructions to complete this action. Before you can start using your Wise account, you must also verify your identification and link a bank account. You may be required to provide additional information or documentation based on the Wise services you wish to use and the country in which you reside.
How long does it take Wise to verify my account?
  • Wise account verification typically takes two to three business days to complete. This timeline may be extended if additional information is required. To view the status of your account verification, visit the "Account verification" section of your Wise account.
  • Delays in the verification procedure may be caused by the following:
  • Providing inaccurate or insufficient information.
  • Documents submitted that are hazy or illegible.
  • Prior participation in fraudulent activities.
  • An increase in the number of processed verification requests.


    • If your verification process takes longer than expected, Wise's customer support should be contacted for further assistance.
How can I contact Wise?
  • Wise customer service may be reached in several ways.
  • First, login and chat with support.
  • Calling their complaint line at +44 808 175 1506 from a UK local phone is free. Wise responds within a region-specific timeframe within business hours. When you file a complaint, there are specific responding times for each location such as Australia responds within 30 days. Canada responds in 14 days. Wise will contact you if it cannot respond within 10 working days in the US.
  • Your complaint may take 90 days to examine.
  • Lastly, dial +1 0800 023 4 567 from USA.
  • For others, Wise's website provides local customer service phone numbers.

About Wise

Wise is a global money transfer and foreign exchange financial technology company. The company was founded in 2010 with the goal of simplifying and enhancing the competitiveness of international money transactions.

Wise offers personal and business accounts, multiple currency wallets, and debit cards, among other options. Wise facilitates cost-effective international money remittances to more than 80 countries and 60 currencies.

Wise also offers a transparent pricing structure, so customers are aware of the total cost of their transactions beforehand. Wise also allows users to store and convert multiple currencies within the same account, which simplifies international travel and business transactions.

Wise is active in a large number of countries, including the United Kingdom, the United States, Australia, Canada, and many European and Asian nations.