Normally, I was transferring my earnings from Preply to Payoneer. However, this month I saw that my link was removed. I wrote to the customer representative and she said the exchange would be done within 24 hours. Even this is a very long time because the weekend intervened. Still he didn't return. ...
My card was charged twice for the same lesson on Preply, which was a bad experience, unexpected also...Even though I contacted their customer service and was told that the problem would be fixed, they have not responded or taken any action. The delay in fixing the problem and lack of communication i...
Preply is not a reliable platform at all. I paid for the Trial Lesson. I chose the teacher day and time and my record was created. The preply fee appears on my card. After scheduling the lesson, I entered the lesson room and checked the camera. However, after logging out of the site, I realized that...
Preply erased 4 hours of my membership. I have been taking courses with an English tutor. But he decided to end the lessons because of his newborn baby. So I transferred to another tutor. But the system erased those hours so I couldn't use them. I asked Preply for payback but they refused. I was lef...
I do not appreciate that the trial lessons last for an hour, and that the tutors are not compensated for their time in any way. This is something that I have a problem with. In my opinion, it would be appropriate for Preply to compensate the tutors for the trial lessons, or at the very least, it wou...
