Crypto.com Refuses to Return Overpaid USDT for Verification

I was informed by Crypto.com that in order to verify my identity and receive a reward, I had to deposit USDT into my account. I put the USDT into my account, but I mistakenly put in an extra 24 USDT. Crypto.com is not accepting the deposit and is requesting an additional deposit of USDT. I can't put...