The outer glass seals of my 2014 model 2015 road-legal Citroen C-Elysee Exclusive vehicle melted, started to tear, and rot. When I look at other complaints, there are many vehicle owners suffering from this situation. From here we understand that this is a chronic problem. The material used was of p...
On July 29, 2023, I initiated the process of purchasing a C4-X from Denizli C******** Citroën dealership, and we made a preliminary agreement. We were informed that the vehicle was on the ship and would be delivered within 15 days. However, when we visited the dealership after 15 days, we were told ...
I bought a brand new Citroen C4 X model, and it has been an absolute disaster. Right after I left the dealership, after only driving 5 km, all of the safety systems suddenly malfunctioned and warning signs began flashing. I visited the service center on three separate occasions, and on each visit, t...
I brought my Citroen C5 Aircross, which I bought brand new in September, to the Çetaş dealership in Izmit for some routine maintenance. I was notified about a promotion because I had utilized their service within the past year. They are now providing two prepaid maintenance services. Today, during m...
I am writing to express my dissatisfaction with the handling of my complaint about a paint defect on my 2021 Citroen C3. The car has a black roof and a green body. The paint on the roof has started to flake off. I filed a complaint with Citroen and, after a long wait, they finally acknowledged that...
I bought a 2024 Citroen C3 Aircross with the Shine package. The website said it comes with front parking sensors, park assist, and blind spot warning. But the vehicle doesn't actually have any of these features. If these features are provided as optional, they should clearly indicate it. We decided ...
On February 17, 2024, I ordered a Citroen C4X model car from Nev Oto Tarabya Citroen Dealership and made the necessary payments. During the process, I asked my sales consultant if I could check the car for any flaws before taking delivery, and they responded via WhatsApp that they would notify me of...
I purchased a Citroen EC-4 electric vehicle in December 2023. The catalog indicates a combined range of 352 km and an urban range of approximately 400 km. Despite using it regularly and cautiously for one month, achieving even 250 km, let alone the promised 350 km, is impossible. Even with careful a...
About a month ago, two friends purchased a Citroen E-C4 electric car. During the purchase, it was stated that the combined range was 350 km, with the catalog indicating an average range of 350 km and an urban range of 468 km. With approximately two years of experience driving another electric vehicl...
I recently purchased a Citroen EC4X from a Citroen dealership in Muğla on December 9, 2023. Just a week after the purchase, I encountered a serious issue with the dashboard. Every morning, the dashboard refused to turn on, displaying a pitch-black screen with no functionality whatsoever. Upon repor...
I purchased a brand-new Citroen C3 Aircross from the Çetaş Citroen Dealer in Büyükçekmece on 02/11/2020. The dealer insisted on and charged me for mandatory motor protection film and ceramic coating during the purchase. Later, when deciding to sell the car and go for a new one, a customer discovered...
I purchased my C5 Aircross in January 2023, and the VIN is VR7A45GFSNL052798. Unfortunately, I was involved in an accident on October 2, 2023, and my car has been waiting for repairs at a Citroen-authorized service center since then. They mentioned that some spare parts were supposed to arrive from ...
I made the payment for my C3 Aircross on November 21, 2023, yet the vehicle has not been delivered. Shockingly, my car, as indicated on the invoice, is sitting at the Haydarpaşa Customs. Customs procedures were supposedly completed on November 8 and November 14, 2023. However, both the dealership an...
I purchased a Jumpy Spacetourer model vehicle from Kocaeli Çetaş. The dealer mentioned that the floor mats would be delivered later. Over the course of 7 months, I inquired about the mats periodically. When they finally confirmed they would provide the mats, we were told that only front mats are inc...
I began hearing a whistling sound when applying the brakes on the first day of my Citröen C4x purchased from the ABC authorized dealer in Ankara on September 22, 2023. Over time, the noise intensified, leading me to take the vehicle to the ABC authorized service. They cleaned the brake pads and retu...
Hello, I'm sharing my frustrating experience with my Citroen vehicle that underwent repairs costing ₺70,000 eight months ago. Unfortunately, the same problem has recurred, and the authorized service, Çetaş, initially acknowledged the identical issue. However, when I mentioned the repair should be un...
When I went to pick up my C4 vehicle, which I bought from the Nev Citroen dealer, on 20.12.2023, I noticed that there was paint damage on the hood end of the vehicle and paint residue on the left front fender. Report this situation to dealer officials. After having it examined by the service technic...
In October 2023, I purchased a brand-new vehicle with zero kilometers on the odometer. Just one week after taking ownership, while washing the car, I noticed several paint defects in various areas. It has been two months since I reported the issue, and they are still in the process of evaluation. In...
I purchased a Citroen Berlingo Feel Bold in May 2023, and after noticing transmission issues just four months later, I took the car to Citroen Arkas Gaziemir branch for repairs. Following a test with technicians, they identified problems with the 1st and 2nd gear in the transmission, as well as nois...
On December 13, 2023, I purchased a Citroen C4 Shine package car from Citroen Mar Auto, but I didn't take delivery of the vehicle. When it arrived, before taking delivery, I requested an on-site inspection by the dealer. The dealer's own expert and the expert I consulted through video call both iden...
