Unfortunately, our Teka built-in appliances didn't live up to our expectations. The dishwasher wires began to rust after three years. After five years, the motor started to malfunction. Then, after six years, the electric hob started having a problem with its circuit board. The cost of replacing the...
On September 13th, I contacted Teka customer service to get the authorized service number for Mugla-Mentese. I called the authorized service and reported that one burner on the hob was not working. I sent a photo of the label with the serial number. They said they would schedule a service and closed...
Hey, the baskets inside our Teka dishwasher, model DW605S, are rusting and falling apart! The machine is having problems draining water because old and rusty parts are getting in and causing issues. Usually, these baskets are supposed to be made of stainless steel, but it looks like there was a mist...
The glass on my Teka TZ 6415 cooktop cracked unexpectedly, maybe because of the heat, even though the stove still works fine. I've only been using the product for a year. When I bought it, they promised a two-year warranty, but now the technical service is asking me to pay for both the glass and ins...
I've been trying to find a solution for six months, but I haven't been successful. I want to bring up the complaint I wrote six months ago again. Let someone who is responsible handle this now. The company that constructed our house installed appliances from the Teka brand. About 3 years after I bo...
The Teka dishwashing machines that were collectively purchased for the apartments in the 2nd Phase of OYAK Buca Homes in Izmir have been plagued with corrosion (rust) in the baskets, which has brought the residents of those apartments together in a common display of frustration. Sadly, this matter i...
The dishwasher basket I've been using since August 2019 is all rusty, which is making the little prongs break. The basket is falling apart, as you can see in the picture. I'm not only worried about how easy it is to use; how can this impact our health? I know people who have dishwashers from differ...
I live in a flat within a public housing complex with 678 neighbors. The constructor supplied flats with TEKA DW 605 S model washing machines. However, we discovered that the machine's baskets tend to rust, both upper and lower. I've received similar complaints from my neighbors. After researching o...
We have a Teka hood that came with a built-in charcoal filter. When the service activated it, they installed the filter and I had to pay extra for it. But when we switched it on, it didn't get rid of smells and steam like it said it would. The house still smells like food. When we called the service...
Teka doesn't provide support for its products. For instance, the lightbulb in my kitchen hood always keeps going out. They overcharge for the replacement, which includes the cost of both the service and materials. The light bulb that was changed a year ago has burnt out once more. We're stuck in the...
I've been using the Teka DW 605S VR01 semi-integrated dishwasher for two years, and now it's starting to rust a lot in both the lower and upper racks....
On October 28, 2023, the Teka service that I had authorized came to my place to install a cooktop and an extractor fan. They said that because my gas pipe is too short, a gas technician needs to replace it. They charged me a fee for installing a longer gas pipe. I told them that I would take care o...
I bought a set of built-in appliances from the Teka store in early September. The package from the hood came in all messed up. Even though I told both the store and the service about it, they still went ahead with installing the hood. After the repair person left, we lifted the hood and found proble...
I bought a Teka microwave. But, eventually, the touch panel on the product stopped working. Just like anyone else, I called customer support to report the problem. The person who fixed the microwave said that the electronic board was broken and needed to be replaced. They said they're gonna ask the ...
Hey there, I had a problem with my Teka oven - the glass door broke. I reached out to the service on June 15, 2023. The service told me that they don't have the part they need and they ordered it. Afterwards, I reached out to a few more Teka service centers and asked them the same thing. They all sa...
We bought a Teka dishwasher with the number DFI46700 on August 21. A technical team came to install something on September 27. When the device was taken out of the box to be installed, the technical service found out that the top panel was broken. They made a report about it. We reached out to custo...
Because the seller, service, and customer support for Teka products haven't been taking things seriously, it's been causing some problems. I bought three built-in ovens, a hood, and a set of cooktops from Teka. A courier brought me the products. Because the kitchen construction was scheduled for a l...
I have Teka appliances that are already installed. The cooktop, hood, and oven are all broken. In January, something went wrong, so I reached out to the only service available in my city. The repair person came and told me that there was a problem with the control panel of the hood and oven because ...
About a year and a half ago, I purchased a Teka induction cooktop. The cooktop stopped working, and then smoke started coming out of it, and it broke. Because it was still covered by warranty, I called for service right away. When the service people came, they told me that they would probably replac...
