I recently tried to increase my transfer limit with TEB Bank, but it was a frustrating experience. Neither the mobile app nor customer service could help me directly. Apparently, the only way to request a limit increase is by sending an email! This seems incredibly outdated, especially considering ...
As a public official, my institution reached an agreement with TEB Bank. My account was restricted after installing and activating the mobile app, despite the fact that I entered the proper password. Despite multiple contacts to customer service, no action was taken. When I communicated with the tea...
As a customer of TEB Bank, I am facing an issue with the blockage of my internet banking password through mobile banking. This problem stems from my inability to remove the blockage due to a change in my phone number. I am currently pursuing postgraduate studies abroad while also working. Consequent...
After being a commercial client of TEB Bank, I gave back their POS device when we stopped working together in 2024. I went ahead and closed the commercial credit card linked to the account. Nevertheless, I am still being charged for POS usage fees without any clear reason. I have been unable to reac...
Upon logging into mobile banking, I received a notification stating, "Your personalized credit card with a limit of ₺38,250 is ready." I called the bank's customer service to express my inability to access any details page. I emphasized that if the approval was certain, I wanted to apply, but if it ...
Hello, I attempted to deposit ₺2000 at the TEB ATM on Atışalanı Street in Yenidoğan neighborhood, Bayrampaşa, Istanbul, using my Enpara credit card. Date: 20/02/2024 Time: 19:40-19:45 ATM No: TEB01818. Despite depositing the money, the ATM displayed "Your money is being returned." Although it return...
On February 3, 2024, I believed the advertisement of TEB Bank's credit card with the Troy logo, which promised a ₺100 discount on apparel or comparable purchases of at least ₺500. I bought a jacket from LC Waikiki's online store for ₺709.99. The conditions indicated that the expenditure must be made...
On January 10th, around 2:50-2:55 PM, at the Istanbul Forum Istanbul shopping center, I had a frustrating experience with an ATM. While making a deposit transaction, the ATM with the number TEB 00979 took ₺13,600 from me and then unexpectedly shut down. Despite my attempts, the ATM refused to refund...
Even though I canceled my TEB credit card, they still charged me an extra 200 ₺ as a cancellation fee without giving me any prior notice. Today, I just found out about this through an SMS, which unfortunately caused a delay in my payment. I am interested in understanding the reasoning behind this ap...
My credit card was delivered by TEB through Kuryenet on January 5, 2024. I shared a wide range of personal details and completed the required paperwork. Unfortunately, it has been 4 days and the signatures and documents needed for online banking have yet to be received by TEB's system. Can you pleas...
In December 2023, I participated in the "TEB's 500 TL Bonus for Clothing, Accessories, Cosmetics, Shoes, and Grocery Shopping" campaign through the CepteTeb mobile application. On 26.12.2023 at 12:48, I made a purchase of 508.40 TL, and on 28.12.2023 at 12:38, a purchase of 537.56 TL at the grocery ...
