Profilo

I recently bought a Profilo refrigerator and I have to say, I'm really disappointed with it. Check out the images attached to witness the disappointing condition in which fruits and vegetables were delivered in a mere two days. The product we purchased did not meet our expectations in terms of value...

+3

We purchased a washing machine from Profilo. The warranty has expired, and the machine started making excessive noise. I called the service, and they said the spring was gone, but it didn't fix the issue. I called again, and they claimed we were overloading the machine with laundry. Even after reduc...

I'm filing a complaint over the S2-D error in the Profilo S900 cash register. The machine, which had been used for two and a half years, acquired the problem when I caught it in mid-air after nearly falling. Despite no symptoms of damage, the Pendik R2 service told me of a service price of ₺350 + VA...

Last Friday, my Profile washing machine, which is only five months old, stopped working. During the service visit on Saturday, a faulty motherboard was discovered and it was stated that there were no spare motherboards available nearby. In spite of the requirement to maintain spare parts for a decad...

I've been waiting for nearly a month for the replacement of my refrigerator, deemed suitable for exchange by the service on 18/12/2023. Not only has my product not been delivered, but no one has bothered to call and provide any information. This level of indifference and lack of quality is unaccepta...

I bought a washing machine from Profilo, and the service was really awful. They totally wasted my whole day. I called multiple times, and every time they said they would call me back right away, but it never happened. They were supposed to come between 9 and 10 in the morning, but it was already 6 t...

I just contacted Profilo to see if I could extend the warranty on my dryer. They replied saying, "You can extend it when the warranty is about to expire." Even though I can afford it right now, who knows if I'll be out of a job and struggling later on? If Profilo promises me job security once the wa...

We bought a washing machine, dishwasher, and refrigerator from Ahs Mobilya and Halı store, which is a certified Profilo dealer on Istanbul Avenue in Lüleburgaz, Kırklareli, on September 24. Even though we trusted the brand and the store's reputation, these important appliances for our wedding have s...

Since the day I bought a Profilo washing machine, there has been a sound from the drum while washing clothes, we bought it because it was durable, it came out as soon as I bought it, it was broken, I went to the place where I bought the product for a complaint, they asked for a service fee for the g...

The refrigerator we bought from Profilo for our summer house has been malfunctioning since day one. Despite numerous service visits, the issues persist. The products inside freeze in the partial refrigerator, and the freezer accumulates snow. Recently, when I returned after 10 days, I discovered gla...

+5

We have a Profilo dishwasher, and the part at the back where the upper drawer is connected has come off. It's really disappointing to see this happen to a machine that's only four years old, especially when it looks like a simple welding job. I think it's a mistake in the production, and I hope Prof...

I bought a Profilo built-in oven, but it seems like there's a problem with the bottom part not heating properly. So, I had this service technician come over to check out the problem, but they said they couldn't find anything wrong and just left without fixing it. I don't know what to do next. This i...

I'd like to tell you about my frustrating experience with a washing machine I bought on December 8, 2022. The machine broke down less than a year after I bought it. I called for help because I had no idea what was wrong, and they arrived the next day. After inspecting the machine, they informed me t...

Your company has caused us significant distress during the past month. How can I trust the installation of a machine that your service couldn't handle? How can I be certain that the machine is properly manufactured and won't malfunction again? Instead of using polite language, your customer represen...

Profilo hasn't told us what's going on for over two and a half months, hasn't sent us the product we bought, and has caused us a lot of stress. Their customer service says the product isn't sold at local stores, but the washing machine we've been waiting for is in stock just a kilometer away. This s...

I discovered the hard way why I should avoid the Profilo brand. I have no intention of giving them a third chance. Their assistance? A perfect 0. What about their customer service? Non-existent. I spent a whopping 30,000 tl on an air conditioner for my office. The office building already had copper ...

Our Profilo fridge had a shelf break in the door, and it wasn't even holding much when it happened. The company's apparent lack of interest was just puzzling... the shelf gave way without any significant force, seems that the product's quality and durability have fallen short of my expectations. Plu...

On December 25, 2022, I acquired a 10-piece household appliance set from the Profilo dealer at Kumsmall AVM in Kayseri, which included a refrigerator, washing machine, dishwasher, and seven small appliances. On June 18, 2023, I requested that my orders be arranged. I also purchased an oven set on th...